Terms of Service
- 1. General
- 2. Overview
- 3. Scope
- 4. Eligibility
- 5. Intellectual Property Rights Infringement
- 6. Using Our Website
- 7. Fees and Services
- 8. Taxes
- 9. Promotion
- 10. Content
- 11. Feedback, Reputation and Reviews
- 12. Advertising
- 13. Communication With Other Users
- 14. Identity / Know Your Customer
- 15. User Responsibilities
This Agreement was last modified on 30 July 2020.
TaskShift Ltd. is located at Accrington, United Kingdom.
This Agreement contains the entire understanding and agreement between you and TaskShift Ltd. U.K.The following Sections survive any termination of this Agreement: Fees And Services (with respect to fees owed for our services), Release, Content, No Warranty As To Content, Limitation Of Liability, Indemnity, Bar To Action, No Class Actions, Legal Limitations, and Disputes With Us.
In this User Agreement:
"Account" means the account associated with your email address.
"Client" means a user that purchases services or sells services through our website. A User may be both a Client and a Service Provider under this agreement.
"Dispute Resolution Process" means the process to be followed by our Clients and Service Providers to resolve any issues arising within the transaction. It is done via our Dispute Resolution Service.
"TaskShift", "we", "our", "company" or "the company" or "our website" or "us" means TaskShift Ltd. U.K
"Account Verified’ means Users have been satisfactorily verified under the Know Your Customer with Identity Verification Process.
"Inactive Account” means accounts not logged into or not used for 6 months or more.
"Intellectual Property Rights" means any intellectual property rights, existing globally and the subject matter of such rights, including: (a) patents, Copyright, rights in circuit layouts, right registered designs, registered and unregistered trademarks, and any Right to have confidential information kept confidential.
"Milestone Payment" means a payment made by the Client in our escrow account for procured services from a Service Provider under a User Contract and which will be released to the Service Provider when the work is delivered or in accordance with the section of these terms and conditions.
"Project" or "Listing" means a job offered or awarded by a Client via our platform, which may include a Project by a Client.
"Service Provider" means a user that offers and provides services through our platform. A user may be both a Client and a Service Providers under this agreement.
"Service Providers Services" means all services provided by a Service Provider via our platform.
"User" means registered Clients and Service Providers to our website.
"Merchant of Record" means the person responsible to provide you with the service and is billing you for these services. For all your purchased services via our website “TaskShift Ltd.” is the merchant of record.
"Website” means the website, platform or platform operated by us i.e www.taskshift.com
By accessing www.taskshit.com, you comply with the subsequent terms with Task Shift Ltd. U.K.
We may amend this User Agreement and any linked information from time to time.
We are a platform where Clients can outsource their business processes and Service Providers can sell their services. Client and Service Providers must register to use our website in order to use our services. We act as a distributor who buys services from the Service Providers and sells it to the Clients. We can act as an intermediary between Clients and Service Providers.
We may change services and offerings on our platform and are not liable for errors in the information.
Before using our Website, you must read and agree with the whole User Agreement, along with our other policies and all linked information.
- Code of Conduct.
- Milestone Dispute Resolution Policy.
- Know Your Customer and ID Verification Policy.
- Copyright Infringement Policy.
You will not use the Website if you:
- are not able to form legally binding contracts;
- are under the age of 16;
- a person barred from receiving and rendering services under the laws of United States, United Kingdom, Canada and Australia or other applicable jurisdiction;
- are suspended from using our Website; or
- do not hold a valid email address or personal identification.
All accounts are related to people or organizations. It is not permitted to share Login credentials. Users are liable for all the activities in their account and will be held responsible, without limitations.
As per the local laws, an individual under 15 years of age may use the account of an adult over 18 years of age. However, the account holder (adult) will be liable for all the activities in the account and will be held responsible, without limitations.
Users may give a business name or a company name related to the User's Account. In that case they agree and acknowledge that they have the right to use this business name and represent its interest.
We may ask you to verify the User's association with the business by providing additional documents. Once the association with the company is verified, it will be the company /business which will be liable for all the activities in the account and will be held responsible, without limitations. Business remains exclusively answerable for all actions embraced regarding their Account.
We may, at our absolute discretion decline to enroll any individual or company as a User.
5. Using Our Website
While using the Website, you will not attempt to or otherwise do any of the following:
- Post content or items in inappropriate categories or areas on our Websites and services;
- Infringe any laws, third party rights or our policies, such as the Code of Conduct;
- Fail to release payment for services provided to you;
- Fail to deliver Services purchased from you;
- Circumvent or manipulate our fee structure, the billing process, or fees owed to us;
- Post false, inaccurate, misleading, deceptive, defamatory or offensive content (including personal information);
- Take any action to manipulate reviews or use this information outside our platform.
- Transfer your account (including feedback) and Username to another party without our consent;
- Distribute or post spam, unsolicited, or bulk electronic communications, chain letters, or pyramid schemes;
- Distribute viruses or any other technologies that may harm our Website, or the interests or property of our users (including their Intellectual Property Rights, privacy and publicity rights) or is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person; copy, modify or distribute rights or content from our Website or copyrights and trademarks;
- Download our content and post on different websites without our express composed consent;
- Use our website to launder money.
6. Intellectual Property Rights Infringement
We respond to clear notices of alleged intellectual property rights infringement.If you believe that your Intellectual Property Rights have been violated, please contact our support. We may request you to provide proof for your claim and will investigate the matter.
7. Fees and Services
We charge fees for our services, like fees for Project listing upgrades. When you use a service that has a fee, you have a chance to evaluate and accept the fees that you will be charged according to our schedule of Fees and Charges,. All fees for services are in USD (United States Dollars) unless specified otherwise.
We may change our fees due to temporary promotions or may decide to update our fees due to business reasons..
You are responsible to pay any taxes, including any goods and services or value added taxes, which may be applicable to you as per your geographic location or local laws.
Subject to your location or residency, you may be liable to certain ad valorem or other taxes (for example, GST in the United Kingdom), on certain fees that we charge. These taxes will be added to fees billed to you, if applicable.
You acknowledge that you must fulfil your duties under income tax laws in your jurisdiction.
Selected Service Providers who are either registered or required to be registered for GST may be mandatory to charge GST to Consumers on certain projects. You will be informed and asked to approve on award/accept of such projects the appropriate GST treatment.
We may use information about your company and projects such as business name, logo, services etc. as part of marketing / advertising campaigns for our Website, unless you have requested us not to.
We will NEVER use your personal data such as first name, last name, contact number etc. for any other reason apart from identifying you on our website, processing your payment or to corporate with law authorities in case of a legal matter.
When you provide us information, you allow us a universal, permanent, fixed, royalty-free, sub-licensable (through multiple tiers) authority to use any and every trademark, publicity, copyright, and database rights (however no additional rights) you have in the info, in any media recognized now or in the forthcoming.
You recognize and agree that: (1) we act merely as a medium for the online circulation and publication of information. We make no assurance that your information is accessible on our Website. We have the power (but not the responsibility) to proceed any action considered suitable by us in regard to your information; (2) we take no obligation or accountability for the removal or catastrophe to save any content, whether or not the content was really accessible on the Website; and (3) any and every content given to the Website is dependent on our authorization. We may discard, accept or alter your information at our individual decision.
You signify and permit that your content:
- will not interfere upon or defraud any patent, copyright, trade secret, trademark, or other supplementary scholarly property, registered or publicity rights or confidentiality of any person;
- will not interrupt any rule or instruction;
- will not be insulting or trade libelous;
- will not be indecent or encompass pornography;
- will not include the growth, design, fabrication or production of missiles, or fissile, biological or chemical weapons
- will not cover content connected to extremist activities
- will not comprise partial, incorrect or mistaken data about User or any other person; and
- will not comprise any bugs or other computer programming practices that are envisioned to harm, adversely affect, secretly interrupt or confiscate any data, system or personal information.
You accept and agree that we may transmit your personal data to an allied corporate and your information may be relocated outside of United Kingdom. If you request to revoke your consent, you accept and agree that we may be incapable to deliver you with admittance to the Website and our Services and may cease your Account.
Information on the Website may encompass wide-ranging information about health, financial, legal and other concerns. The material is not guidance, and should not be preserved that way. You must not depend on the data on the Website as a substitute to professional guidance. If you have precise questions about any issue you should look up to your professional guide.
We offer unmonitored admittance to third party content, containing User feedback and articles with novel content and estimations (or associations to such third party content). We simply act as a gateway and have no obligation grounded on, or correlated to, third party content on the Website, whether ascending under the laws of copyright or other scholarly property, offence, vilification, discretion, atrocity, or any other legal matter.
The Website may contain networks to other third party websites. We do not regulate the websites to which we connect from the Website. We do not approve the content, products, services, exercises, strategies or performance of the websites we connect to from the Website. Use of third party material, associates to third party content and/or websites is at your responsibility.
Relative to removal or covering of any info or content, using the Website to erase, conceal or otherwise dispose of data does not infer perpetual deletion of information or content. The content may be recollected for a span of time to accomplish record keeping, monitoring, obedience, statistical, law implementation and other compulsions.
11. Feedback, Reputation and Reviews
You acknowledge that you handover copyright of any feedback, reputation or reviews you leave involving comments and any rating(s) (e.g. quality, communication etc.) together with any combined rating by us.
Our feedback system is there to help build trust between partners and gives you confidence that Service Provider will provide quality service. Hence, it is crucial that is kept fair and should not be manipulated.
You may not do anything that may weaken or impact the validity of our feedback system. We are free to suspend or dismiss your Account at any time if we conclude that any actions by you resulted in undermining our feedback system.
If not otherwise agreed with us, you must not market an external website, product or service on our platform. Any website address displayed in project description, comments or reviews must be relevant to the project being executed on our Platform.
We may show promotions or advertisements on the Platform. You concede and agree that we intend to not be accountable for any harm or loss of any type experienced by you as a consequence of the presence of such announcements or promotions or any following dealings with third parties. Additionally, you concede and approve that content of any promotions or advertisements may be safeguarded by trademarks, copyrights, service marks, patents or other scholarly property or proprietary rights and rules. Unless specifically authorized by us or third party right owners, you agree not to alter, sell, allocate, appropriate or create plagiaristic works grounded on these advertisements/promotions.
13. Communication With Other Users
Communication with other users on our Platform must be primarily conducted through the text chat or audio functionality (coming soon) available on our Platform.
You must not post any contact information before the project has been assigned. Examples of contact information which are not allowed:
- Phone Number
- Skype ID
- Link to other website for communication
- File with contact details
Exchange of contact information outside of the portal is permitted only after the project has been given.
We may read all conversation posted to our Platform and download or access, and test (if required), all uploaded documents, programs and websites related to your use of the Platform for the purpose of examining scam, monitoring defiance, risk administration and other related objectives.
If any of the dealings or communication related to the project are conducted outside of our Platform, we will not be held responsible for any such transactions. In an event of a dispute, only information available on our platform will be taken under consideration to resolve it. All dealings and transactions outside of our Platform will be ignored or not taken into consideration for resolving disputes.
Not adhering to this condition will result in violation of User Agreement and will turn in closure of your user account.
14. Identity / Know Your Customer
Due to the nature of our transactions, we are required by local and international financial laws to know our customer. These laws are designed to identify and eliminate illegal transactions and to prevent money laundering.
You allow us, directly or via third parties, to make any investigations we consider essential to authenticate your identity. You must, at our request: (1) provide further information to us, which may contain your date of birth and or other material that will permit us to rationally recognize you; (2) take steps to authorize ownership of your email address or financial tools; or (3) validate your information against third party databanks or via other sources.
You must also, at our request, provide your official identification (like your passport or driver's license). We may also request you to provide photographic identification holding your identification together with a sign and a code that we provide as a supplementary identity verification procedure. We also have the right to demand a video interview with you to verify this information, your identity, your skills and your background.
We own the right to block withdrawals or close your Account in the event we are unable to confirm your identity.
If your identity is not verified, you may not be able to withdraw any available balances from your TaskShift Account, and other limitations may apply. See the Know Your Customer and Identity Verification Policy (Add Link) for more information.
15. User Responsibilities
Upon the Client awarding a Project to a Service Provider, and the Service Provider’s acceptance of the project on our Platform, they both will be considered to have come into into a User Contract under which the Client approves to buy, and the Service Providers approves to supply the Services.
You are solely responsible for guaranteeing that you fulfill your duties as per the agreement with the other User. If you do not, you will be held accountable via penalties or Account suspension. You must confirm that you are mindful of any local laws (such as common law), international laws, decrees, ordinances and principles related to you or in any other uses you make of our Platform.
A Dispute can be raised if you feel that the other User is not delivering on the agreed commitment. Our support will objectively analyze all the information available on our Platform and help resolve the issue.
Each User admits and approves that the relationship between Client and Service Providers is that of a self-governing service provider. Nothing in this User Agreement makes a joint venture, partnership, employment relationship or agency between Users. Nothing in this User Agreement intends to in any way be interpreted as starting a partnership, joint venture or an employer-employee affiliation between TaskShift and any User.