Fulfillment by Amazon (FBA) is a service we all know about. It allows you to improve your sales and deliver products directly to your customer without investing in inventory, warehousing, and shipping. But if you're an online seller who runs their own business, then you know that the workload of dealing with FBA can get overwhelming very quickly. Hence, why you should hire an Amazon virtual assistant.
Virtual assistants can be a powerful asset for your business, but the process of hiring one isn't always easy. If you're looking to hire an Amazon FBA VA, you'll need to ensure they have the skills and experience to handle your needs. Here is a step-by-step guide on how you can find an Amazon virtual assistant.
Things You Should Know Before Hiring a VA
Before diving into the hiring process, it's essential to understand what an Amazon virtual assistant can provide to your business and why you should consider hiring one.
What is an Amazon FBA Virtual Assistant
An Amazon FBA virtual assistant is a person who works remotely for an individual seller on Amazon. Virtual assistants are responsible for the day-to-day tasks of running their client's business on Amazon, including but not limited to answering customer questions about products, creating shipments, updating inventory, handling returns requests, and so much more.
Selling products on Amazon is no easy feat. After all, it is the world’s largest online marketplace. Only 10% of the total products on Amazon have been sold since its inception. In other words, the competition is really tough.
If you want to compete on such a massive platform, you’re definitely going to need some expert help. Hiring an Amazon Virtual Assistant is the best way to expand your business with as little hassle as possible.
How to Know If You Need an Expert VA
Ask yourself the following questions:
Are you spending too much time on your Amazon Store? Does Listing optimization take too much time?
Do you feel frustrated that you can’t focus your attention on expanding your business rather than working on it?
Are your customers leaving negative feedback for your delayed response time and lack of customer support services?
Does your workload drain you completely, leaving you exhausted and unable to focus on your business efficiently?
If you answered yes to any of the above questions then you should definitely hire an Amazon virtual assistant. Working tirelessly on mundane tasks, day in and day out, will not help grow your business. You need someone else to do those non-trivial tasks for you so that you can focus your attention on more value-laden activities and scale your brand.
Where to Hire Amazon FBA Virtual Assistants
Only hire Amazon virtual assistants from reliable online platforms. Luckily, there are several options you can choose from.
TaskShift: To start off, you should visit a freelancing platform like TaskShift. Our freelance marketplace provides some of the highest-rated freelance VAs on the internet. Furthermore, they only charge a 3% commission for each paid task. The lowest service charges keep the freelancers from charging excessive service rates, and as a result, you get to hire talented VAs at affordable rates.
Amazon Service Provider Network: The Amazon Service Provider Network was explicitly created to connect freelancers with clients needing a virtual assistant. The Network only hires individuals with a thorough knowledge of the Amazon platform. So you don't need to worry about hiring the wrong person when using this service.
Tips for Hiring an Amazon FBA Virtual Assistant
Determine the Type of Virtual Assistant You Need
Many business owners have the misconception that virtual assistants are omnipotent beings that can do almost everything you ask them to. Virtual assistants are human beings, not a deity. There's only so much one person can handle.
Before you decide to hire an Amazon virtual assistant, determine the type of virtual assistant you're going to need. Suppose you're looking for someone to handle your PPC campaigns. In that case, you may want to consider hiring an FBA virtual assistant rather than a generic assistant.
Identify Your Requirements
Why do you want to hire a virtual assistant in the first place? Determine your requirements before searching for candidates. This way, you'll have a clear understanding of what you want from your VA and what tasks you’re willing to delegate to them.
Try to find activities that have little to no value. A lot of administration tasks lie within that category. Activities that take too much time to complete, are challenging to perform, or are repetitious in nature should be handed over to a VA.
Create a Detailed Job Posting
With the onset of the pandemic, many people have started working remotely. As a result, there is a surplus of freelance Amazon virtual assistants on every major platform. If you want to hire the best candidate, you need to create a detailed job posting that’ll keep the amateurs and novices away. Here are a couple of things you can do to create a perfect job brief:
Mention your requirements clearly but be vague with specific details. Only include general requirements.
Make it clear that short-listed candidates will have to undergo a trial test. This will ensure that only committed freelancers apply for the position.
Add an additional requirement to verify if the candidate has actually read your job description. For example, you can inform candidates to include "Green" in the subject line when they send a proposal. Any proposal that doesn't have this word can be deleted.
Don’t forget to add minimum qualifications such as years of experience, skills, education, etc.
Interview Potential Candidates
Once you have a list of candidates you’re interested in, it’s time to proceed to the interview phase. To know more about a prospective VA, schedule an interview to evaluate their skills and experience level. Before conducting any interview, be sure to create a list of questions you will ask each candidate. Only hire someone who exceeds your expectations and answers all questions thoroughly.