I will do fulltime email handling and customer support
Bronze- 1 day delivery
- (2 Hours) Email Handling, eCommerce Store management 1 day 5 hours of work Email support Summary report Knowledge base maintenance
Order Now $15
Offer Description
Looking for top-notch Customer Support, Customer Service, and Email Support? Look no further!
With 3 years of experience as a Customer and Technical Support Rep, I am well-equipped to handle all your eCommerce customer service needs. I am proficient in platforms such as Shopify, Zendesk, Reamaze, and Helpscout, and can provide expert assistance in managing your online store.
My Services Include:
Customer Service via Social Media, E-mail, and Live Chat: Prompt and efficient handling of customer inquiries and issues to ensure their satisfaction.
E-commerce Store Support: Managing store operations, including order fulfillment via AliExpress, Oberlo, DSers, CJ Dropshipping, and eprolo, and keeping records of orders for easy tracking.
Customer Service for Exchange, Refund, and Chargebacks: Managing customer returns and exchanges, handling refund requests, and resolving chargeback disputes.
Product Listing: Assisting with product uploading and management on your eCommerce platform.
Store Management: Overseeing various aspects of your online store, including inventory management, order processing, and customer data management.
email support customer service chat support customer support email handling
Herlinda's response time is outstanding. She tackles emails and customer inquiries promptly, ensuring that our clients feel valued and heard.
Published 2 months ago
Herlinda's communication skills are top-notch. She communicates clearly and effectively, leaving no room for misunderstandings or confusion.
Published 2 months ago
- 1 day delivery
- (2 Hours) Email Handling, eCommerce Store management 1 day 5 hours of work Email support Summary report Knowledge base maintenance
Order Now $15
herlinda
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LocationSwitzerland
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LanguageEnglish
My name is Herlinda. I have a passion for E-commerce Customer Success and with over 4 years spent with my clients in this field, I consider myself an expert dedicated to building relationships and exceeding expectations. I am confident with my extensive work experience, the skill set I've developed over the years, and my unyielding desire to provide world-class customer service, I will be a valuable addition to any company that will choose to hire me. I pride myself on being extremely professional and aim to always deliver a job well done. Let's connect!
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